Customer Service Modernization in Dynamics 365 Customer Service
Ashish Rana
Senior Solution Architect
Velosio
Meet The Presenters
On Demand Webinar
In today’s world, it’s more important than ever to elevate the customer experience and provide an exceptional interaction. Microsoft’s Customer Service Modernization provides you digital tools to engage your customers across voice, video, and other digital engagement channels to provide the experience your customers expect.
What We Discuss
Digital tools to engage your customers
How to provide the experience your customers expect
How this flexible solution works for contact centers
© 2022 Velosio. All rights reserved.
During this webinar, we showcase this flexible solution for contact centers and highlight how best in class AI powers self-service experiences, live customer engagements, collaborative agent experiences, business process automation, advanced telephony, and fraud prevention.
Sree Yeggina
Global Director of Sales Readiness
Microsoft
Jason Wietharn
Practice Director, CE
Velosio
