What’s in the ebook?
This comprehensive guide examines the conditions and technologies transforming the professional services industry.
You’ll learn what’s changing and why, and get to know the strategies and solutions changing the game for firms and their clients.
Gain more profits and become more competitive in today's professional services landscape with this guide.
An Essential Guide for the Modern Professional Services Firm
For the past twenty years James has worked with Microsoft Dynamics ERP, PSA, Field Service and CRM in Consultant, Project Management, Solution Architect and Industry Leadership roles throughout the Professional Services space.
James’ goal is to drive sales revenue through a unique combination of industry expertise, business acumen, deep knowledge of integrated business processes and accounting knowledge. His experience has allowed me to be an effective cross-functional sales engineer with a proven track record of success.
ABOUT THE AUTHOR
FULL CHAPTER LIST
Forward
03
Professional Services Industry Overview
05
Major Challenges Facing the Professional Services Industry Today
10
Major Forces Disrupting and Transforming the Professional Services Landscape Right Now
15
Impact of Technology on the Professional Services Industry
20
13 Critical Focus Areas for Modernizing Service-Based Work
12
Digital Transformation in the Professional Services Industry
42
Proven Growth Strategies for Professional Services Firms
46
Metrics That Matter: 5 Key KPIs for Professional Services Firms
51
Critical Success Factors for Professional Services Firms
56
Security Challenges for Professional Services Companies
61
The Importance of AI, BI, and Analytics for Professional Services Firms
67
Accelerate Your Professional Services Business with Microsoft Power Platform
71
Microsoft Solutions for the Professional Services Industry
75
Future of the Professional Serivces Industry
86
References
90
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